Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running.
The Enterprise Architect is responsible fordesigning, documenting, and leading the implementation of technical solutions for customers following the sale of Veeam products. This role bridges customer business requirements with Veeam’s technology, ensuring solutions arescalable, secure, and aligned with best practices , while also supportingpartner-driven implementations .
The position involves technical leadership, customer consultation, and collaboration with internal teams to deliver successful outcomes—particularly for large enterprise customers undergoing digital transformation.
Beyond direct design and delivery, the Enterprise Architectdevelops reference architectures and design guidelines that standardize deployments across bothcustomer-led and partner-led projects . Additionally, they collaborate withpre-sales teams to ensure a smooth transition from initial solution design to implementation.
Your tasks will include:
Technical Discovery & Analysis
- Conducttechnical discovery sessions with customers to assess their existing IT landscape and requirements.
- Identifyopportunities for improvement andarchitecture enhancements based on Veeam solutions.
Solution Design, Documentation & Reference Architectures
- Designboth high-level and detailed solution architectures tailored to customer environments.
- Createlow-level design documents and detailedtechnical specifications to guide implementation teams.
- Develop and maintain reference architectures to standardize solution deployments acrossboth direct customer implementations and partner-led projects .
- Prepare comprehensive technical documentation, including architecture diagrams, design specifications, and implementation plans
- Ensure solution designs adhere tosecurity, compliance, and scalability best practices .
- Work withProject Managers and stakeholders to define project scope, deliverable, timelines, and resource requirements.
- Providelevel-of-effort estimations to support project planning andresource allocation .
Implementation Support & Technical Leadership
- Providetechnical oversight during solution deployment andpost-sales implementation .
- Assist inproof-of-concept (Po C) projects and technical workshops to validate solution architectures.
- Support and guide partner-driven deployments , ensuring they follow Veeam’sbest practices and technical standards .
- Support troubleshooting efforts andresolve complex implementation challenges .
Collaboration & Stakeholder Engagement
- Work closely withPre-Sales, Sales, and Customer Success teams to ensure a smooth handover from pre-sales engagements to deployment.
- Engage withcustomers, partners, and internal teams to ensure successful solution adoption.
- Serve as atrusted technical advisor , translating business objectives intoeffective technical strategies .
- Communicate technical details effectively with both technical and non-technical stakeholders
Continuous Improvement & Technology Innovation
- Evaluate emerging technologies (especially incontainers, security, and hybrid cloud ) to enhance solution architectures.
- Contribute to the development and update of internal best practices and technical standards. improving delivery efficiency andpartner enablement .
What we expect from you:
- IT experience , includingin a solution architecture or technical leadership role .
- Deep expertise indata protection, backup & recovery, disaster recovery (DR), and cybersecurity .
- Hands-on experience withcontainers (Docker, Kubernetes) and container security in enterprise environments.
- Strong technical knowledge ofvirtualization (VMware, Hyper-V), cloud platforms (AWS, Azure, GCP), and storage systems .
- A record ofleading transformation projects for large enterprise customers , ensuring technical solutions support business-wide digital evolution.
- Strong understanding of networking, security, compliance frameworks (ISO 27001, NIST, etc.) , and IT governance.
- Excellentproblem-solving, analytical, and communication skills with a strong ability to work with bothtechnical and non-technical stakeholders .
- Experience working in apost-sales consulting, professional services, or solution delivery role with direct customer engagement
Required Certifications
- Veeam VMCE – Mandatory.
- Relevant certificationsincloud, security, or virtualization, such as:
- AWS/Azure Solutions Architect
- VMware VCP
- CISSP (Cybersecurity Certification)
Preferred Qualifications
- Experience withautomation & scripting (Power Shell, Python) .
- Familiarity withlarge-scale IT infrastructure deployments .
- Proven ability towork autonomously and drive innovation .
This role involves:
- Frequent collaboration with internal teams (Professional Services, Pre-Sales, Sales, Partners).
- Customer and partner engagement , ensuring alignment between business objectives and technical solutions.
- Potential travel to support global enterprise deployments.
Please note: If the applicant is permanently located outside of Germany or Austria, Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Germany or Austria. #LI-JK1
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
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