At
BIG BLUE MARBLE , we shape a media world that connects and reduces complexity. As a media technology company, we develop solutions that are intuitive, accessible, and powerful – always with people at the center. In a dynamic media landscape, we stand for clarity, creativity, and smart technologies.
We are now looking for new talent to shape the future of media together.
Make Engineering the Media World your mission!
Your Role: Product Owner – Order‑to‑Cash & Customer Journeys
(all genders)
B2 C & B2 B2 C TV Products | End-to-End Customer Journey Enablement | Product Catalogue Ownership
As a
Product Owner for Order‑to‑Cash (O2 C) , you shape how our commercial processes and customer journeys work across Webshop, TV-Apps, CRM, BSS/OSS, Billing, and Customer Care. You translate needs from Product Management, Marketing, CX, and Sales into
clear business requirements , prioritize the backlog, and ensure successful delivery across the system landscape. You maintain and evolve the product catalogue, drive journey and process optimization, and use
AI‑enabled methods
to support analysis and prioritization.
You collaborate closely with UX, IT Delivery, Finance, Sales, and external partners — always representing the
commercial and business perspective.
You are excited by this kind of challenge? Take the next step today— apply now and let's create something exceptional together.
Product Ownership & Requirements Leadership
Own and prioritize the
business backlog
for O2 C processes, commercial journeys, and catalogue changes.
Represent the
business perspective
in all discovery, alignment, and delivery activities.
Ensure clarity, feasibility, and commercial impact across all requirements.
Order‑to‑Cash & Process Optimization
Drive improvements across the entire O2 C chain: from product discovery to provisioning, billing, and lifecycle management.
Identify process gaps, risks, inefficiencies, and
automation
or simplification opportunities.
Product Catalogue & Lifecycle Management
Maintain and evolve the
product catalogue
including products, bundles, pricing, promotions, and lifecycle states.
Ensure cross‑system consistency and compliance with commercial, legal, and operational requirements.
Customer Journey Enablement
Define and refine
end‑to‑end customer journeys from a business and process perspective.
Work closely with UX to ensure a seamless, intuitive, and conversion‑optimized experience.
AI‑Enabled Business Improvement
Use
AI tools
to support requirements analysis, documentation, validation, and prioritization.
Work closely with UX to ensure a seamless, intuitive, and conversion‑optimized experience.
Project Management & Delivery Coordination
Plan, coordinate, and monitor
cross‑functional projects and delivery initiatives.
Manage scope, dependencies, timelines, and risks with all stakeholders.
Support UAT, rollout, change communication, and business readiness.
Degree in
Business Administration ,
Business Informatics,
Digital Business
or a comparable field.
Experience as a
Product Owner, Business Analyst, or Process Manager
in digital, telco, media, or subscription environments.
Strong understanding of
Order-to-Cash processes,
subscription models and commercial workflows.
Proven experience in
project management
and cross‑functional coordination.
Ability to structure complex business needs and translate them into actionable requirements.
Understanding of
product catalogue structures
(pricing, bundles, promotions).
Experience using
AI tools
for analysis or workflow optimization is a plus.
Strong communication and stakeholder management skills.
Fluent in English & German.
Start:
01.05.2026,
Place of Work:
Vienna,
Employer:
ORS comm Gmb H & Co KG, Working hours:
38.5 hours per week,
Reference number:
ORSC2026 BA. Salary*:
The annual gross salary starts at € 55,000. For professionals with relevant training and experience we are happy to offer market‑competitive annual gross salary above this level.
